Job Description

Careers that Change Lives



A career at Medtronic is unparalleled. We are purposeful, committed, and driven by a fundamental mission to alleviate pain, restore health, and extend life for millions worldwide. Join us and lead pivotal Salesforce initiatives at the world's foremost medical device company, where embracing challenges, achieving consistent progress, and pioneering innovations are part of our daily work.


As the Capability Owner for the Sales Enablement Systems (SES) Global Center of Excellence, you will manage and execute projects, collaborate with stakeholders worldwide, and ensure successful Salesforce implementations. This role requires robust experience with Salesforce, along with the ability to effectively work with cross-functional teams and manage projects from start to finish.


Our culture encourages every team member, regardless of role or title, to be bold, curious, accountable, and proactive. We tackle challenges head-on and innovate continuously to find solutions. If you join us, you will enjoy the flexibility of remote and hybrid working options, supporting both your professional growth and personal well-being.




A Day in the Life

The Commercial Learning & Development (L&D) Effectiveness and LMS/LXP Administrator is a critical role responsible for overseeing the evaluation and optimization of training programs and the effective management of the Learning Management System (LMS) and Learning Experience Platform (LXP). This role requires a proactive individual with a strong background in data analysis, learning systems, and project management to ensure the alignment of training initiatives with organizational goals, streamline processes, and enhance the overall user experience.


Key Responsibilities:

Training Effectiveness:

• Collect and analyze training data to evaluate the impact and effectiveness of training programs.
• Assess the alignment of training outcomes with organizational goals.
• Develop and implement strategies for continuous improvement in employee learning and development.
• Produce and automate quarterly reports to share insights and recommendations with stakeholders.
• Evaluate training outcomes at various levels, including learner satisfaction, knowledge acquisition, behavior change, business impact, and return on investment (ROI).
LMS/LXP Administration:

• Manage the daily operations of the LMS/LXP, ensuring system reliability, data integrity, and user accessibility.
• Develop and maintain efficient processes for course deployment, user management, and reporting.
• Design and implement templates and guidelines to standardize course creation and facilitate ease of use.
• Provide technical support and training to Commercial Training teams and end-users, enhancing their ability to use the LMS/LXP autonomously.
• Troubleshoot and resolve technical issues, working with internal and platform SMEs for higher-level support.
Data-Driven Decision Making:

• Collaborate with the CoEs of Data & Analitics & SEE Systems gather and analyze training data within the broader data lake (SnowFlake anabled).
• Use data to identify enablers of success and barriers hindering progress.
• Make data-driven recommendations to optimize resource allocation and improve training program outcomes.
Strategic and Critical Thinking:

• Analyze training needs strategically and align them with business objectives.
• Utilize critical thinking skills to evaluate the effectiveness of training programs and suggest improvements.
• Challenge legacy customizations and promote standardized usage of the new version of our LMS/LXP (Totara 18).
• Improve data collection from the different Commercial Training Deployment teams promoting the same standardized usage of the new version of our LMS/LXP (Totara 18).
Project Management:

• Plan, organize, and socialize the training effectiveness strategy across deployment teams.
• Lead projects to implement enhancements to the LMS/LXP based on user feedback and best practices in learning technology (collaborating with the Totara Partner of Choice that Medtronic is working with).
• Identify opportunities to integrate into the LMS/LXP interactive elements like gamification and even a properly designed usage of AI
• Stay updated on industry trends to ensure the LMS/LXP remains a cutting-edge tool for Commercially specific education and development.
Must Have: Minimum Requirements • Bachelor's degree in Information Technology, Educational Technology, or a related field.
• Overall 9+ years of experience and minimum of 3+ years of experience in LMS administration or a similar role.
• Strong technical skills with experience in LMS/LXP platforms, data analysis, and reporting tools (experience with the Totara LXP system is a plus).
• Excellent project management abilities and attention to detail.
• Proven track record of creating lean processes and effective templates for learning systems.
• Exceptional communication and interpersonal skills to support and train diverse teams.
• Ability to work collaboratively with cross-functional teams to achieve shared goals.
• Innovative and proactive problem-solving mindset.
• Familiarity with learning and development strategies and measuring training effectiveness.

In summary, the combined role of Commercial L&D Effectiveness and LMS/LXP Administrator ensures that training initiatives are both impactful and efficiently managed. By leveraging data-driven insights and effective system management, this role drives continuous improvement and alignment with organizational goals.







About Medtronic





Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.




We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.




Physical Job Requirements




The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager, recruiter or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)