Collegedunia Customer Success Role Chat Process (0 1 Yrs) Gurgaon/gurugram (after Sales / Customer Service)
Job Description
Position : Customer SuccessYou will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.About your new Role :- Identify and escalate priority issues to the Team Leader and Product Team.- Maintain accurate customer records.- Handling customer queries on Web Chat, Emails and Social Media Accounts & Google Play Consoles- Actively participate in team meetings.- Robe and troubleshoot customer queries, and provide a suitable and satisfactory solution.- Communicate with the customer in real-time.Requirements :- Any graduate degree.- Good communication & interpersonal skills.- Ability to perform multiple tasks.- Proactive & Enthusiastic (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3002976
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear