Job Description

Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, \'the stuff dreams are made of,\' we\'re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD\'s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what\'s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Job This position exists to support the Order to Cash (O2C) workstream of Warner Bros. Discovery WBD Advertising, Affiliate and TV Distribution, Direct-to-Consumer Subscription, Theatrical and several other account receivable balances. This person will have overall responsibility for performing O2C functions involved in maintaining customer accounts, ensuring adherence to contracts, providing updates on the collection process, and improving working capital. The Daily Apply cash received to customer accounts or follow up with customers regarding past-due payments Monitor and reconcile all over age accounts Assist with incoming customer payment allocation requests Initiate customer refund requests Create AR aging reports Maintain documentation for compliance reporting and audits Process and reconcile account receivables and remittances Address payment issues like double payments or other discrepancies Create regular reports to accurately track financial information Test new implementations and changes to the SAP system environment Follow-up on remittances with customers and understanding of adjustments in payments like WHT, Forex impact Preparing the statement of accounts for customers and regularly following up for payments Following up with customers, senior sales leaders on the payments Ensure that target collections are collected during the month. The Essentials Commerce Graduate with MBA or CA Inter with 7-9 years of O2C experience with experience of Collections and Cash Apps for for SSC/BPO. Experience in Peoplesoft Financials and SAP is preferred Experience in the Media Industry and/or Media Sales is preferred A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint) Should have a complete understanding of the OTC process Strong listening, verbal and written communication skills Ability to work independently, creatively and efficiently Proven track record in meeting deadlines The Perks Exclusive Warner Bros. Discovery events and advance screenings Paid time off every year to volunteer for eligible employees Access to well-being tools, resources, and freebies Access to in-house learning and development resources Part of the Warner Bros. Discovery family of powerhouse brands How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you\'re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [HIDDEN TEXT].

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