Job Description

We're Hiring for MT(Management Trainee) - B2B/B2C Collections/OTCKey Responsibilities:- Manage front line supervisors that are responsible for managing the day-to-day operations of OTC Operations Team- Ensure client and corporate service, quality, and contribution goals, other metric and associate satisfaction goals within the site are met.- Coach and mentor team supervisors.- Regularly conduct supervisory team meetings. Supervise multiple teams for clients.- Set goals for the team and communicate goals on a regular basis- Coach & mentor people - Motivating team with excellent touch- Leading calls with clients and other business functions- Preparation of dashboards and ability to understand current Business processes and suggest improvements- Manage Day to Day Operations & service delivery for a Team of 100+ employees, who will be in charge for Client Order to Cash process and assess them in accordance Policies & Compliance guidelines and take an action to apply the appropriate policy with high quality, speed, empathy and accuracy.- Relevant work experience in balance sheet account reconciliation, Intercompany process, fixed assets and/or month end closing activities.- Relevant experience in coordinating teams.- Previous exposure to transformation and productivity initiatives.Minimum qualificationsB. Com preferredDeep Domain knowledge on OTC processes (Billing, Cash & Collections)US/UK work shift experience mandatoryExcellent Analytical & Communication skills.Locations- Bangalore,Gurgaon/Gurugram,NoidaCTC Upto- 5-6.5 LPAInterested Candidates can share CV's (ref:updazz.com)

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