We are looking for a skilled and results-driven Collection Officer to manage our debt collection processes. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Collection Officer will be responsible for contacting clients to resolve outstanding debts, negotiating payment plans, and maintaining accurate records of collection activities Responsibilities:
• Contact clients via phone, email, or mail to discuss and resolve outstanding debts.
• Negotiate payment plans and agreements with clients to ensure timely repayment.
• Maintain accurate and up-to-date records of all collection activities, including client interactions and payment history.
• Analyze client financial information to determine the best approach for debt recovery.
• Collaborate with internal teams, such as customer service and accounting, to ensure seamless communication and resolution of client issues.
• Adhere to all relevant laws and regulations governing debt collection practices.
• Meet or exceed monthly collection targets and performance metrics.
• Provide excellent customer service while maintaining a professional and respectful demeanor.
Requirements:
• 2+ years of experience in debt collection or a related field.
• Strong understanding of debt collection laws and regulations.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Proficiency in using collection software and CRM systems.
• High school diploma or equivalent required; bachelor's degree preferred.
• Strong analytical and organizational skills.
Preferred Qualifications:
• Certification in debt collection (e.g., ACA Certified Collector).
• Experience with financial software and systems.
• Proven track record of meeting or exceeding collection targets.
What We Offer:
• Competitive salary and bonus structure based on performance.
• Opportunities for professional growth and development within a dynamic and expanding company.
• Collaborative and supportive work environment.
How to Apply: If you are a motivated and results-driven individual with a passion for collections, please submit your resume and a cover letter outlining your experience and qualifications to Prabhjot@autolistofcanada.com. We welcome applications from qualified candidates of all backgrounds. For more information about our company, visit our website at aarfinancial.ca
Job Type: Full-time
Pay: ?15,000.00 - ?28,000.00 per month
Schedule:
• Night shift
• US shift
• Weekend availability
Supplemental Pay:
• Commission pay
• Quarterly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 2 years (Required)
Work Location: In person
Expected Start Date: 01/02/2025
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