Job Description

NJ Group is a leading player in the Indian financial services industry known for its strong distribution capabilities. The journey of NJ began in 1994 with the establishment of NJ India Invest Private Limited, the flagship company, to cater to investor needs in the financial services industry. Today, the NJ Wealth Distributor Network, earlier known as the NJ Fundz Network, started in 2003 is among the largest networks of financial products distributor in India.

Over the years, NJ Group has diversified into other businesses and today has the presence in businesses ranging from financial products distributor network, asset management, real estate, insurance broking, training & development, technology & distribution of Organic food products, an Interior Designer, innovative loan products, offshore funds across the globe and charitable trust. Our rich experience in financial services, combined with executional capabilities and strong process & system orientation, has enabled us to shape a rising growth trajectory in our businesses.

NJ Group is based out of Surat in Gujarat (India) and has presence in 185+ locations in India and has over 2,062+ employees.

NJ Capital Pvt Ltd a registered Non Banking Finance Company (NBFC), operates the retail lending arm of the NJ Group. The company endeavours to fulfill the credit requirements of its clients by providing them innovative loan products at an affordable cost, thereby enabling the group to be a one stop shop providing for all their financial needs.

Relying on technology, NJC strives to turn lending into a quick, simple and hassle free process. The fully automated process leads to elimination of paperwork, physical movements (of either papers or clients), quick loan disbursals and smooth loan servicing .We endeavour to provide to the client a world class borrowing experience that is truly seamless, intuitive, convenient and user friendly.

The use of data analytics helps in profiling client risk and delivering the right loan product at an appropriate cost, thereby bringing substantial economic gains to them.

Job Location : Surat, Udhana

Min education required: Graduate

Job Responsibilities :

• Proactively contact customers via phone call to collect overdue EMI payments, including both NACH (National Automated Clearing House) and non-NACH accounts.
• Contact customers to gather feedback on operational processes at NJ Capital.
• Tabulate and analyze data related to both collection efforts and customer feedback for reporting and process improvement initiatives.
• Ensure timely invocation of security sale as per company policy for non-payment cases.

Job Type: Full-time

Pay: Up to ?300,000.00 per year

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Application Question(s):

• How many years of experience do you have in Telecalling in the collections department?

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person