We are having an urgent opening for the position of Collections Manager for a reputed company at the Mumbai (Andheri) location.:
Co-ordinate collection effort by regional teams and monitor performance
Devise payment schedule plans as per the pending payments
Continuous collection follows ups with customers through mail, phone calls and physical visit
Interacting with defaulting borrowers
Negotiating/finalizing resolution deals
Tracing borrowers who relocate without informing them with the help of credit bureaus, mobile service providers, post office or any other social networking mediums.
Achieve the set collection target
Ensuring the issuance of receipts on receiving the outstanding payments
Maintaining data of all the transactions with respect to payment collection & outstanding in the system
Must be willing to travel & visit clients in person for payment follow-ups
Skills Required:
Must be self-managed, responsive, & dedicated to customer support.
Ability to work in a collaborative manner
Ability to act and reflect
Passion for problem solving and improving efficiency