Collections Manager
Year Gujarat, India
Job Description
:Key Result Areas (Max 1325 Characters)Supporting Actions (Max 1325 Characters)Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt
- Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment
- Work with non-performing\\delinquent borrowers to create optimum recovery solutions.
- Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.
- Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.
- Plan and implement periodic audits of the collections teams, ensuring their compliance with all relevant policies and regulations.
- Review the status of outstanding collections on a periodic basis with vendor collections agencies; plan and implement corrective action to ensure timely collections
- Oversee the selection process for external agencies, ensuring adequate training of the collections staff
- Liaise with external collections agencies to ensure collection of overdue debts in a timely manner
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Job Detail
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Job IdJD3431922
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGujarat, India
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EducationNot mentioned
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ExperienceYear