Job Description

Job Title: Collection OfficerJob Summary:We are seeking a diligent and proactive Collection Officer to join our finance team. The Collection Officer will be responsible for managing and collecting outstanding debts from clients and customers. The ideal candidate will possess excellent communication skills, a strong understanding of debt collection processes, and the ability to work under pressure.Key Responsibilities:Debt Collection:

• Contact customers via phone, email, or mail to collect outstanding payments.
• Negotiate payment plans and schedules with customers to facilitate debt repayment.
• Follow up on overdue accounts and ensure timely collection of payments.

Customer Interaction:

• Handle customer inquiries regarding their accounts and payments.
• Provide clear and accurate information to customers about their debts and repayment options.
• Maintain professional and positive interactions with customers at all times.

Account Management:

• Monitor and manage a portfolio of delinquent accounts.
• Maintain accurate and up-to-date records of all collection activities.
• Prepare and maintain reports on collection activities, outstanding debts, and payment statuses.

Legal and Compliance:

• Ensure all collection activities comply with company policies and legal regulations.
• Work with the legal team on escalated cases requiring legal action.
• Stay informed about changes in debt collection laws and regulations.

Collaboration:

• Work closely with the finance team to reconcile accounts and resolve discrepancies.
• Coordinate with other departments to address any issues affecting debt collection.
• Provide feedback to management on collection strategies and process improvements.

Qualifications and Skills:Education:

• Bachelor\'s degree in Finance, Accounting, Business Administration, or a related field.

Experience:

• Minimum of 2 years of experience in debt collection or a related field.

About CompanyWe at MSPIRE Ventures offer quality Staffing Agency services to place the right people with the right jobs across India. Whether you are looking to hire new staff or find a new job, we\xe2\x80\x99re happy to offer you our services. Apart from this we are dealing in Contractual staffing, payroll services and RPO. Call us up to arrange an appointment. We\xe2\x80\x99ll have your hiring or job-seeking needs met in lowest turn around time (TAT) by our team of expert recruiters.We are an Early age startup, founded by younger entrepreneurs in Recruitment Consulting, Staffing & Payroll Services, headquartered in Ahmedabad with a dedicated team of more than 50+ highly qualified and professional,domain expert recruiters delivering quality recruitment and staffing solutions.We are currently based in Ahmedabad, Mumbai, Pune, Gurgaon but we serve across India.

Mspire Ventures