Job Requirements: Collection Manager-Used Cars at IDFC FIRST BankCompany Overview:IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong focus on technology and a wide range of products and services, we aim to be the preferred banking partner for our customers.Job Title: Collection Manager-Used CarsJob Type: Full TimeJob Category: CollectionsDepartment: Retail Banking
Debt Management-Flows
Field
Used CarAdditional Parameters:- Minimum 5 years of experience in collections, preferably in the used car segment- Strong understanding of the used car market and its dynamics- Excellent communication and negotiation skills- Ability to manage a team and drive results- Proficiency in local language (Rajasthani) is preferred- Willingness to travel within the assigned regionJob Summary:We are looking for a highly motivated and experienced Collection Manager to join our team at IDFC FIRST Bank. As the Collection Manager-Used Cars, you will be responsible for managing the collections process for our used car loans portfolio in Jaipur, Rajasthan. You will be a key member of the Retail Banking department and will report to the Head of Debt Management-Flows.Key Responsibilities:- Develop and implement effective collection strategies for the used car loans portfolio- Monitor and track delinquent accounts and take necessary actions to recover dues- Manage a team of collection agents and ensure their productivity and performance targets are met- Build and maintain relationships with customers, dealers, and other stakeholders in the used car market- Conduct regular market research to stay updated on the latest trends and developments in the used car segment- Collaborate with other departments and teams to improve processes and enhance customer experience- Prepare and present reports on collection performance to the management team- Ensure compliance with all regulatory and internal policies and proceduresQualifications:- Bachelor's degree in any field, preferably in Finance or Business Administration- Minimum 5 years of experience in collections, with at least 2 years in the used car segment- Proven track record of meeting and exceeding collection targets- Strong understanding of the used car market and its dynamics- Excellent communication, negotiation, and problem-solving skills- Ability to manage a team and drive results- Proficiency in local language (Rajasthani) is preferred- Willingness to travel within the assigned regionIf you are passionate about collections and have a strong understanding of the used car market, we would love to hear from you. Join us at IDFC FIRST Bank and be a part of our journey towards becoming the most customer-centric bank in India.
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