Job Description

Job Responsibilities

• Track accounts with unpaid bills, gathering information when possible and creating reports to present to managers on a weekly basis
• Contact clients who have failed to pay their bills through calls and emails and eventually personal visits
• Solicit payment of bills through negotiation and professional communication, remaining tactful, sympathetic and respectful at all times
• Relay information regarding clients' options, including information about the financing options we and others offer that may help them repay their bill
• Listen to clients and collaborate to create a strategy that works with their needs and schedules to get their bills repaid quickly and effectively
• Answer client inquiries about payment, services and financing options clearly and precisely to help them understand their options
• Enter information into corporate spreadsheets once bill has been paid and submit reports of account information
• Complete minor administrative duties before and after interacting with clients, including paperwork and the creation of special account reports

Job Skills & QualificationsReqiured:

• One year of working experience in bill collection or other communication-based position
• High school diploma or equivalent GED completion

Preferred:

• Strong understanding or working experience in finance
• Associate degree or higher in communication or finance

Job Type: Full-time

Education:

• Diploma (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person