Job Description

Job Roles of a Collection Executive :

Conduct Regular Field Visits:

Personally visit customers to follow up on overdue payments, especially in high-value or chronic delinquency cases.

On-site Payment Collection:

Collect payments directly from customers during visits and ensure proper documentation of transactions.

Maintain consistent follow-ups through field visits to ensure timely payment and build strong relationships.

.Record detailed notes after each visit, including customer feedback, payment commitments, and next steps.

Communicate findings from field visits to the finance or Marketing teams for further action if needed.

Submit daily or weekly reports highlighting field visit outcomes, collections made, and any escalations required.

Ensure professionalism, customer respect, and full compliance with company and legal guidelines during all field activities.

Customer Follow-ups:

Document Visit Outcomes:

Achieve Collection Targets:

Resolve Disputes On-site:

Coordinate with Internal Teams:

Reporting:

Adhere to Company Policies and Ethics:

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?24,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person