Collection Executive
Job Description
Position: Collection Agent
Location: Gurgaon
Experience:1 year in the collection process.
Requirement: Strong communication skills are a must!
Roles & Responsibilities:
?Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.
?Maintain accurate records of customer interactions, payment updates, and commitments.
?Ensure all recovery efforts adhere to company policies and legal guidelines.
?Address customer queries related to payments and escalate complex cases to the senior team when necessary.
?Collaborate with field collection agents and update them on unresponsive accounts.
?Identify high-priority accounts and take proactive steps to mitigate repayment risks.
?Handle interactions with professionalism and empathy to maintain a positive customer experience while emphasizing repayment benefits.
Job Type: Full-time
Pay: From ?15,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3567060
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear