Collection Executive , Gold Loan Executive , Customer Care Executive

Year    KL, IN, India

Job Description

Job Title : Sr. Executive / Assistant Manager / Manager-IT
Location : North Paravoor, Ernakulam, India

Qualifications :

• BCA, MCA, B.Tech, or M.Tech Degree in Computer Science, IT, or related fields

Experience :

• 2-5 years of experience in Software, Hardware, and Networking

Salary :

• ?18,000 - ?25,000 per month (Negotiable based on experience)

:
We are looking for a dynamic and skilled IT professional to join our team as a Sr. Executive, Assistant Manager, or Manager. This role will involve overseeing and supporting software, hardware, and networking systems within the organization. The ideal candidate should have hands-on experience and be proficient in troubleshooting and maintaining IT infrastructure.

Responsibilities :

• Oversee IT operations, including software and hardware management.
• Troubleshoot and resolve software, hardware, and networking issues.
• Coordinate with internal teams for IT-related requirements.
• Maintain and upgrade existing systems and networks.
• Ensure security protocols and data protection policies are followed.
• Provide support and training to staff on IT-related matters.
• Stay updated with the latest industry trends and technologies.

Required Skills :

• Strong knowledge of computer networks and hardware systems.
• Experience in software troubleshooting and support.
• Familiarity with network security protocols.
• Good communication and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.

If you are passionate about IT and looking for an exciting opportunity to grow in a fast-paced environment, we encourage you to apply.

4o miniYou said:Job Title: Collection Executive , Gold Loan Executive , Customer Care Executive Location: Kizhakkambalam ,Ernakulam Qualifications: Any Degree Experience: 1-5 years of experience in NBFC/Bank/Collection/MFI Salary: ?14,000 - ?16,000 per month (Negotiable with experience)ChatGPT said:ChatGPT

Job Title : Collection Executive, Gold Loan Executive, Customer Care Executive
Location : Kizhakkambalam, Ernakulam, India

Qualifications :

• Any Degree

Experience :

• 1-5 years of experience in NBFC (Non-Banking Financial Companies), Bank, Collections, or MFI (Microfinance Institution)

Salary :

• ?14,000 - ?16,000 per month (Negotiable based on experience)

:
We are seeking enthusiastic and motivated individuals for the roles of Collection Executive, Gold Loan Executive, and Customer Care Executive. These roles involve handling customer interactions, managing collections, and supporting customers with their gold loan-related inquiries. Ideal candidates should have prior experience in the finance industry and a customer-centric approach.

Responsibilities :

• Collection Executive :
• Follow up with customers for loan repayments.
• Manage overdue accounts and coordinate for timely recovery.
• Negotiate payment plans with customers.
• Gold Loan Executive :
• Assist customers with gold loan queries and processing.
• Manage loan disbursements and repayments related to gold loans.
• Maintain accurate records of gold loan transactions and customer details.
• Customer Care Executive :
• Handle customer inquiries and complaints via phone, email, or in person.
• Provide timely resolutions for customer issues and ensure customer satisfaction.
• Maintain a professional relationship with clients and address their needs effectively.

Required Skills :

• Strong communication and interpersonal skills.
• Ability to manage customer relationships and collections.
• Knowledge of financial products, especially loans and gold loans, is a plus.
• Experience in working with banks, NBFCs, or MFIs is preferred.
• Problem-solving skills and attention to detail.
• Basic computer literacy and familiarity with MS Office.

Salary :

• ?14,000 - ?16,000 per month (negotiable with experience)

If you are passionate about customer service and have relevant experience in the finance sector, we would love to have you join our team.

Job Type: Full-time

Pay: ?14,000.00 - ?16,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3517681
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year