Loan Repayment Collection: Ensure timely collection of loan repayments from customers.
Handling DPD Buckets: Manage collections for various stages of delinquency (Days Past Due) to minimize overdue amounts.
Customer Interaction: Maintain regular contact with customers to remind them of payment due dates, follow up on late payments, and address any payment-related issues.
Documentation: Keep accurate records of collection activities and customer interactions.
Compliance: Adhere to company policies and regulatory requirements during collection activities.
Field Visits: Conduct field visits to customers\' locations as required to facilitate collections.
Conflict Resolution: Address and resolve any disputes or concerns raised by customers regarding their loans.
Documentation/Reporting : Prepare and submit regular reports on collection activities, outstanding balances, and recovery progress to management.
Qualification & Experience :Education: Minimum of a high school diploma; a bachelor's degree in finance, business, or a related field is preferred.Experience: Previous experience in collections, especially handling DPD buckets, NPAs, and written-off portfolios, is highly preferred.Skills:\xc2\xb7 Strong communication and negotiation skills.\xc2\xb7 Ability to work independently and manage time effectively.\xc2\xb7 Proficiency in using computer applications, including MS Office.\xc2\xb7 Knowledge of local languages (Tamil) is essential.Attributes:\xc2\xb7 High level of integrity and professionalism.\xc2\xb7 Strong problem-solving skills and attention to detail.\xc2\xb7 Customer-oriented mindset.Locations:1) Soudhathi from Belgaum District2) Hubli, Dharwad, from Dharwad district3) Gulaedgudda, Bagalkot from Bagalkot district4) Harapnalli from Davenagiri districtJob Type: Full-timePay: \xe2\x82\xb915,000.00 - \xe2\x82\xb922,000.00 per monthBenefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Work Location: In person
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