Loan Repayment Collection: Ensure timely collection of loan repayments from customers.
Handling DPD Buckets: Manage collections for various stages of delinquency (Days Past Due) to minimize overdue amounts.
Customer Interaction: Maintain regular contact with customers to remind them of payment due dates, follow up on late payments, and address any payment-related issues.
Documentation: Keep accurate records of collection activities and customer interactions.
Compliance: Adhere to company policies and regulatory requirements during collection activities.
Field Visits: Conduct field visits to customers\' locations as required to facilitate collections.
Conflict Resolution: Address and resolve any disputes or concerns raised by customers regarding their loans.
Documentation/Reporting : Prepare and submit regular reports on collection activities, outstanding balances, and recovery progress to management.
Qualification & Experience :Education: Minimum of a high school diploma; a bachelor\'s degree in finance, business, or a related field is preferred. Experience: Previous experience in collections, especially handling DPD buckets, NPAs, and written-off portfolios, is highly preferred. Skills: \xc2\xb7 Strong communication and negotiation skills. \xc2\xb7 Ability to work independently and manage time effectively. \xc2\xb7 Proficiency in using computer applications, including MS Office. \xc2\xb7 Knowledge of local languages (Tamil) is essential. Attributes: \xc2\xb7 High level of integrity and professionalism. \xc2\xb7 Strong problem-solving skills and attention to detail. \xc2\xb7 Customer-oriented mindset. Locations: 1) Soudhathi from Belgaum District 2) Hubli, Dharwad, from Dharwad district 3) Gulaedgudda, Bagalkot from Bagalkot district 4) Harapnalli from Davenagiri district Job Type: Full-time Pay: \xe2\x82\xb915,000.00 - \xe2\x82\xb922,000.00 per month Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental pay types:
Performance bonus
Work Location: In person
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