Job Summary:
We seek an experienced Collection Executive to manage and recover outstanding debts, maintain positive customer relationships, and ensure timely payments.
Key Responsibilities:
1. Manage and monitor customer accounts for timely payments.
2. Follow up with customers via phone, email, and letters.
3. Negotiate payment plans and settlements.
4. Update accounts and maintain accurate records.
5. Identify and resolve disputes.
6. Meet monthly collection targets.
7. Collaborate with sales and customer service teams.
8. Analyze and report on collection performance.
Requirements:
1. 2+ years of experience in collections.
2. Excellent communication and negotiation skills.
3. Strong analytical and problem-solving abilities.
4. Proficient in MS Office and accounting software.
5. Ability to work under pressure.
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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