Colleague Success Services Associate, Emea

Year    Pune, Maharashtra, India

Job Description


Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries. www.bentley.com Colleague Success Services Associate, EMEA
Location:
India
Position Summary:
This colleague will be part of a foundational team that provides excellent colleague service for just in time, accurate and efficient responses. This is a full-time role that will report to the Colleague Success Services Manager, supporting tactical regional processes and procedures. Responsibilities cross all functions within Colleague Success (HR), including but not limited to talent acquisition, onboarding, performance management, leave tracking, records retention, compliance, benefits administration, global mobility, talent systems and analytics, answering colleague queries, and terminations. We aim to provide excellent colleague experience and those team players with an eye for detail, zeal to achieve the targets, and quick learning abilities will flourish.
Responsibilities:

  • Responding to queries raised by colleagues, vendors, and Colleague Success team globally to process data related to the entire colleague lifecycle.
  • Providing tactical support in the processes including, but not limited to:
    • First point of contact for queries raised using ticketing system.
    • Education assistance
    • Verification of employment & background checks
    • Benefits administration
    • Referral fee, service award, employment contract and visa renewal tracking
    • Colleague letters and filing the documents in e-folder
    • Probation confirmation and capturing job descriptions.
    • Learning & Development support
    • Leave and holiday entitlement queries and administration
    • Other duties and responsibilities as assigned

Required Knowledge, Skills, Abilities, and Experience:
  • Education related to or entry level experience in an HR/ Talent/Colleague Success function
  • Masters degree (or currently pursuing) in Human Resources or Business
  • Quick learner, with a flexible and proactive attitude who is comfortable with change and continuous improvement
  • Working knowledge of MS Office & Talent Management tools (SAP SuccessFactors, preferred)
  • Detail-oriented & process-driven approach. Strong attention to details, follow-up, and organizational skills
  • Passion and sense of urgency for execution.
  • Self-motivated, ability to prioritize tasks and autonomously work on assigned task to meet timelines
  • Strong customer-service and solution-oriented mindset
  • Must be articulate, have strong oral and written communication skills, and a professional demeanor
What We Offer:
  • A great Team and culture - please see our Recruitment Video.
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
  • Competitive Salary and benefits.
  • The opportunity to work within a global and diversely international team.
  • A supportive and collaborative environment.
  • Colleague Recognition Awards.

Who We Are:
Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world's infrastructure - sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent's leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries. www.bentley.com
Equal Opportunity Employer:
Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications. Equal Opportunity Employer: Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

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Job Detail

  • Job Id
    JD3016444
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year