Role : CGI/ARM Consultant
Must have skills :
- Thorough functional understanding of CGI ARM Suite (including Work Manager, Asset Manager, Scheduler, Central Configuration, Security Admin, IMF Plus Admin, Mobile (FM1/FM2))
- Good knowledge of Asset and Work Management principles and concept, Reliability centered maintenance (RCM), Preventive Maintenance (PM), Procurement, Inventory, Labor etc.
- Conduct workshop with business for gathering requirements and to finalize the user stories/use cases.
- Build user story documentation including requirement traceability matrix, BRD, FSD, etc.
- Build process map documentation using UML tools like MS Visio, CorelDRAW, Lucidchart etc.
- Understand and have experience working in Agile SDLC while managing user stories in Jira/Devops.
- Run Agile ceremonies including scrum call, product demo, sprint backlog planning, innovation sprint etc.
- Review and validate test scripts, and conduct UAT of finished functionalities.
- Manage stakeholders (both internal and external) and act as a Product Owner for the product.
- Present reports and analysis for the tickets and issues resolved to client stakeholders across weekly cadence and monthly meetings.
Good to have skills : Understanding of ServiceNow application.
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