Job Description

JOB DESCRIPTION

The Client Onboarding & Documentation transformation agenda encompasses the Wholesale KYC Transformation agenda and the Digital Doc Services Transformation. They are multi-year efforts aimed at changing how we operate leveraging data and technology, including AI & ML. The Portfolio management team supports the two teams Portfolio Management team supports these two programs in the areas of Transformation Strategy & Communications, Budget Planning & Governance, People Agenda and Special Initiatives.

We are seeking a proactive and detail-oriented candidate to join the strategy and communications pillar whose remit includes senior management reporting and communications across all levels of the organizations using multiple channels ( presentations, newsletters, videos, etc.)




WHAT YOU'LL DO

• Articulate our transformation strategy, progress, and impact in a way that resonates with and is aligned with the overall firm and DPS objectives
• Assist in the preparation of materials for management reporting and maintain and track submissions and deadlines
• Contribute to CO&D-wide newsletters by collecting updates and data, drafting and editing content, providing design input and updating distribution contacts
• Support with video production efforts by working with stakeholder to record, edit and publish videos
• Support the collation and rationalization of transformation deliverables for various forums/audiences
• Support initiatives including hackathons and AI focused learning opportunities, research and entry for external awards
• Co-create and maintain communications templates, other marketing assets and distribution lists
• Support people agenda through collaboration/preparation for global meetings, Employee Opinion Survey follow ups

KEY QUALIFICATIONS

• 2-4 years of experience in a workplace setting focusing on communications, management reporting or similar background
• Qualification in Marketing, Communications, Business Administration or related field
• Ability to analyze information, connect the dots and articulate clear strategy, outcomes and key messages
• Strong writing, proofreading, and editing skills, with solid verbal communication
• Data-led thinking, analysis and ability to communicate impact with data
• Highly proficient in designing visual presentations to a senior audiences. Strong PowerPoint expertise required
• Self-starter, able to work autonomously, with strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard
• Exceptional organizational skills and flexibility to operate in a complex, constantly changing environment
• Ability to develop strong partnerships across teams
• A collaborative spirit, works inclusively and shares learning with others
• Design background beneficial

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.







ABOUT THE TEAM


The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.