Job Description

2. JOB PURPOSE:

Responsible to support Restaurant Managers for smooth and uninterrupted running of Restaurants. Overall operation of Restaurants/respective area as per the laid guidelines / SOP, conducting various audits (as prescribed from time to time) & driving sales and profitability as per the budgets.

3. JOB DIMENSIONS:

Operating Budget /

1.5 Crores

Financial Data &

Revenues...

Number of Staff Supervised: 150

Direct Reports:

5-6 Restaurant Managers

Total:

150 Employees

4. KEY ACCOUNTABILITIES:

Description

Performance Indicators

Handle multiple Restaurants and ensuring smooth and uninterrupted



function of Restaurants.

Working towards achieving ambition 2014



Planning and carryout LSM plans.



Conducting staff meeting at periodic intervals and ensure motivation



Lower attrition rate

of the team. Keeping Fun at work culture alive.

Maintaining various MIS reports, analyse and identifying areas of

OER, C S Audit, FIDA

opportunity

Liaison with Govt officials / environmental bodies( if required) for

Reqd Restaurant Licences in place

legal permissions/licences

Responsible for making & implementing promotional strategies to



Sale growth

increase sales volume & achieve maximum customer satisfaction

Quality compliance and working for quality improvement in



Ingredient evaluation

consultation with Quality Dept



OER product quality

Developing and implementing procedures, control systems for

OER Product quality

maintaining hygiene and quality standards.

OER

Ensure profitability of operations and supervise all aspects of product



Profit & Loss statement

management, monitoring food production to ensure compliance with

quality & hygiene standards.

Ensuring high quality services, resulting in customer delight and



KKM

optimum resource utilization.



CSI score

Ensuring maximum customer satisfaction by closely interacting with

in-house and potential guests to understand their requirements and

customizing the product and services accordingly.

People Management, continuous Training of employees.



Training MIS

Guiding, mentoring team members to ensure efficiency in operations



MTD Training audit

& meeting of individual & group targets

Imparting appropriate training on Food preparation, Service



Friday Training Day

Excellence to restaurant and support service staff.

5. COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

All Departments (IT, Maintenance, Marketing, HR, Corporate Affairs, Training, Project, Corporate Sale, MIS, Payroll, Accounts, Supply Chain, Quality Control, Six Sigma)

External:

External customer

Telecom service provider

Serco Call Centre

Finance Support providers e.g. IDBI, Sodexo, Accor, CMS

All Vendors

Govt official

6. QUALIFICATIONS, EXPERIENCE, & SKILLS:

Qualification - BSc Hotel Management/BHM/Diploma Hotel Management (3 Years)/Any Graduate/MBA/PGDBA

Experience - 5-10 years' experience in the QSR/Food Retail/Hospitality industry at managerial level.

Age Group : 28-34 years

Incumbents with positive attitude & excellent communication skills

Candidates passionate to build a career in Domino's Pizza and should be willing to relocate as per business requirements.

Profit & Loss Management, Team Management, Business Development & Multiple Restaurants handling are essential for an ideal candidate.

Job Types: Full-time, Permanent

Pay: ?900,000.00 - ?1,200,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental pay types:

• Performance bonus
• Quarterly bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person