Position TitleCluster Sales ManagerDepartmentAXIS Bank xe2x80x93Branch BankingLevel/ BandAssistant Manager / 306Role Summary: Dual responsibility of direct sourcing as well as team management.
Interact with Bankxe2x80x99s cluster head & bank employees and manage them on daily basis
Branches directly mapped to him/her.
Manage RMs mapped to him to help them achieve sales targets
Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone.
Organizational Relationships
Reports ToCircle HeadSupervisesKAMs
Job Dimensions
Geographic Area CoveredZone/sStakeholders InternalSupervisors, RMs, Ops, UnderwritingExternalBank xe2x80x93 Channel Partner
Key Result Areas
Interact with Bank branch employee, Bankxe2x80x99s Cluster Head to help them achieve sales targets & , while ensuring that the persistency & productivity is maintained
Provide guidance &support to Bankxe2x80x99s employee, TATA AIA KAMs and all stakeholders in terms of submissions, issuance , pending resolve etc
Maintain good relationship with Bankxe2x80x99s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity
Maintain persistency by monitoring case size & healthy product mix
Ensure that they are meeting their team targets as well as individual sales targets
Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
Ensure Recruitment is as per plans
Regularly interact with HR to ensure that recruitment is as per plan
Monitor the performance of RMs to promote them to the next level
Ensure that KAMs meet their respective targets which will promote them to the next level
Maintain & drive compliance at the zone
Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them
Top Line Growth/Business EnablementAchievement of NB Premium target, KAM Activation and Product mixBusiness EnablersSales activity management, renewal collection, and high level relationshipmapping with bank staff (very important)Riskxe2x80x98Own-upxe2x80x99 the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status.
Skills Required
Technical
Good Knowledge of MS Office
BehavioralEssentialDesiredInterpersonal skillsxc2xb7Communication skillsxc2xb7Creative thinking skillsxc2xb7Supervising/Leadership skillsxc2xb7Teamwork Skillsxc2xb7Influencing skillsxc2xb7Relationship Building skillsxc2xb7Decision making skillsxc2xb7
Incumbent Characteristics
EssentialDesiredQualificationGraduationManagement background preferredExperienceShould have at least 6yearsxe2x80x99 experience of banca sales with at least 2 yearsxe2x80x99 experience in leading teams.. The incumbent also preferably needs to have knowledge of retail sales in the insurance parlance.About Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tataxe2x80x99s pre-eminent leadership position in India and AIAxe2x80x99s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.