Job Description

:Company OverviewPlanview has one mission: to build the future of connected work, from ideas to impact.As the global leader in work and resource management, Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. We provide the industry\xe2\x80\x99s most comprehensive solutions designed for strategic planning, portfolio and resource management, Lean and Agile delivery, product portfolio management, capability, and technology management (enterprise architecture), innovation management, and collaborative work and project management. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, including 59 of the Fortune 100.At Planview, our people connections drive our innovation and success. Our global team of 1400+ work remotely and across our offices including Austin, Vancouver, Hod Hasharon, Bangalore, Sydney, and Stockholm. We\xe2\x80\x99re proud of our world-class, connected culture built on our shared values, that supports our teams to be successful from anywhere.Learn more about our portfolio at , and connect with us on , and .
The OpportunityPlanview is looking for a Cloud Operations Engineer II based in Bengaluru, India to support Planview SaaS applications within the Planview portfolio. The ideal candidate will have a broad skillset and would ideally enjoy wearing several hats, working in a global team-centric atmosphere handling tickets with a customer service focus as well as some pairing with other team members for a variety of projects.
What You\'ll Do

• Work with colleagues to support an application hosted at on-premises data centers and public cloud providers.
• Work with our Support organization in resolution of trouble tickets, developing and running scripts, creating SQL jobs, and troubleshooting IIS in a hosted environment.
• Responsible for working with clients, colleagues and team members to diagnose client connectivity and performance issues.
• Participate in on-call duty rotation and periodic weekend work with other team members.

What You\'ll Bring

• 8 years of experience.
• Strong Working experience and knowledge in Windows and Linux servers with good trouble shooting server-related issues.
• Good working experience in SQL server. Should be able to perform DB backups, restores, troubleshooting etc.
• Experience in managing and maintaining CI/CD pipelines using TeamCity.
• Hands on experience with configuration management tools like chef and its troubleshooting.
• Strong AWS skills in various AWS services like RDS, IAM, EC2, VPN, S3 etc.
• Work closely with development and CC team on infra related issues.
• Working Experience of Administering Windows server platform (2012/2016/2019)
• Working Experience of MS SQL Server (2012/2016/2017/2019)
• Proficiency in Linux administration and troubleshooting
• Experience in Bash scripting.
• Basic knowledge of networking, load balancing, virtualization, storage, CDN
• Experience with monitoring and logging tools.
• Should be a initiative-taker, capable of working independently with minimal supervision.
• Ready to work on shifts and on-calls.
• We are seeking a Windows Server specialist with cloud experience who is eager to take on challenges and advance their career.

Benefits at PlanviewAt Planview, you\xe2\x80\x99ll join our global team and culture which reflects the vibrant communities in which our employees live and work. To support you at Planview, you will enjoy:

• Unplugged Days: 4 company-wide paid days off per year to recharge and relax.
• Generous PTO offerings (region dependent).
• Region specific competitive benefit plans to support you at any life stage including parental leave, retirement, medical plans, wellness support, and remote work support.
• Paid time to volunteer through Planview\xe2\x80\x99s Force for Good Week.
• Employee Referral bonus program.
• Weekly office lunches for hybrid team members and social events.
• Flexible work hours/environment.

Now is a great time to join our team. If you are looking for a place to grow your career, innovate with best-in-class solutions, and build the future of connected work, Planview is the right place for you!
Diversity, Equity and Inclusion at PlanviewAs part of our efforts to build a workforce with diverse talent, we encourage applications from Indigenous, Black, and other racialized communities, 2SLGBTQIA+ communities, people with neurodivergence, immigrants, people with disabilities, and other equity deserving groups. In addition to building a diverse workforce, we are committed to fostering an inclusive and accessible experience. Reasonable accommodations for the interview process can be requested by emailing recruitment@planview.com.

Planview