Job Description

Together, we can beat cancer.At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of whats possible, to improve peoples lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.If you want to be part of this important mission, we want to hear from you.The Cloud Technical Operations Engineer is responsible for monitoring and supporting cloud applications in the Varian SaaS platform. This role is a conduit between the Customers, the SaaS Enablement team, and product engineering. They will work directly on product configurations and intensively interact with customer technical representatives, product owners, project managers, installation, service, engineers, and clinical services.
To be successful, candidates need to be technical while having relevant people skills to operate in a complex, global environment and in a highly regulated, technical industry.

Primary Responsibilities:

• Drive team towards organization goal for TechOps
• Groom new members and coordinate communication with other teams
• Participate in the management and monitoring of all cloud infrastructure, including on-call coverage for 24/7/365 coverage of the platform
• Carry out production deployments, identifying and patching bugs and inefficiencies
• Building monitoring and reporting frameworks as well as tools used to streamline and automate tasks throughout the platform lifecycle.
• Troubleshooting critical production issues across the platform (AWS, Azure, Windows Server) and applications (Java Tomcat, Python, Perl)
• Provide Customer Service including escalated support for problems and issues
• Drive cross-functional teaming and collaboration within all business functions
• Develop and maintain automation for server and application build, test, and deploy
• Setup and monitor Cloud products on Azure using Azure App Insights or Dynatrace
• Working closely with external and internal customers to complete the technical tasks for onboarding a customer to the platform

Minimum Requirements:

• At least 5 years of relevant experience in a DevOps, TechOps, or Site Reliability Engineering role
• You must possess exceptional verbal and written communication skills, an operations-oriented mindset, and a knack for technical firefighting, diagnostics, troubleshooting, and problem-solving.
• Technology stack (Must have):-
• Cloud Provider - AWS or Azure(Preferred)
• Monitoring- Experience with at least one monitoring solution Dynatrace, new relic, Azure app insights
• Scripting - Hands-on experience with Python/Powershell
• Network- Able to setup VPN connectivity using Azure\\AWS solutions
• CI\\CD Tools - Experience with at least one CI\\CD tool from TFS, Azure DevOps, team city & Jenkins
• OS Admin - Windows(Preferred) And\\Or Linux
• Infra as Code- Experience with at least one ansible/terraform (preferred)/cloud formation
• Knowledge of Containerization (Docker & Kubernetes)
• Technology stack (Good to have):-
• Proved track record to plan and manage SaaS cloud-based configuration
• Customer-centric focus to build high-level of trust
• Ability, competence, and confidence to inspire and lead technical customer onboarding
• Ready to fill gaps and reach over when a situation requires
• Curiosity. You learn passionately.

What will set you apart:

• Proven track record with SaaS platforms
• Experience with Azure App Insights and/or Dynatrace
• Experience working in the medical device industry
• Excellent communicator that can explain complex technical problems competently with clinically oriented managers and customers.
• Demonstrable people and relationships skills.

Self-motivated and well-organized.Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.Fighting cancer calls for big ideas.We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.#TogetherWeFight

Varian Medical Systems