Cloud Support Engineer

Year    Remote, India

Job Description

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*** This is a Remote Job, based out of India.

Job Summary:

You are comfortable automating and maintaining cloud infrastructures. You are passionate about learning tools and services, with superb troubleshooting skills, and a sense of ownership.

Job Responsibilities:
  • Help architect, build, and implement redundant, resilient, scalable, self-sustaining, and self-healing cloud infrastructures such as AWS. We utilize a variety of automation tools (Terraform, Argo, Github Actions) along with cloud vendor-specific tools (CloudFormation, EKS, ECS, SAM).
  • Participate in internal demo/idea generation/blog posts in order to bring new initiatives and new tools to be implemented with our clients.
  • Ability to consult with multiple clients simultaneously.
  • Develop strategic roadmaps and project implementation plans based on customer requirements.
  • Ability to identify AWS Cost Savings, Security Gaps, and AWS Best Practices across a variety of AWS Services and compliances like HIPAA, PCI, and FedRAMP.
  • Support pre-sales activities for designing and scoping new customer engagements.
  • Ability to identify and solve complex issues for our customers and present recommendations to senior leadership.
  • Ability to deal with ambiguity and juggle multiple tasks at once.
  • Ability to conduct an AWS Well-Architect Framework Review.


Qualification: Ideally, you have worked with the following tech stack for 5 years or you\xe2\x80\x99ve been learning about the concepts of:
  • Experience with the full software development lifecycle and delivery using Agile practices
  • Hands-on experience with code merging and promotion and building and managing CI/CD workflows and tools.
  • Strong verbal and written communication skills, with the ability to communicate core DevOps concepts (CI/CD, Agile & Automation)
  • Knowledge of IP networking, VPN\'s, DNS, load balancing and firewall
  • Understanding of cloud-native security requirements
  • All things AWS, AWS-CLI and AWS SDKs
  • Linux
  • Infrastructure as code (Terraform or Cloudformation/CDK)
  • Orchestration tools (Kubernetes/EKS or ECS)
  • Configuration Manager tools (AWS Config, Ansible)
  • Containers (Docker or Docker-Compose)
  • Scripting (Bash, Python, Ruby, Go or Javascript)
  • CI/CD tools (Github Actions, Bitbucket Pipelines, AWS Code Suite)
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Job Detail

  • Job Id
    JD3305246
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, India
  • Education
    Not mentioned
  • Experience
    Year