Job Description

The Cloud Reliability Analyst, Sr is responsible for the daily operations and maintenance of the customer systems. Incumbents perform tasks associated with the deployment, monitoring and maintenance of cloud applications, as well as mentorship of other members of the Cloud Reliability team.What You'll Do:Application log analysis and monitor live production, act on app log action items and live monitoring alerts.Provides support as SME to groups outside the IT organization.Collaborates with development, operations, and infrastructure teams to develop sound automation solutions.Orchestrates the automation of web application deployments.Looks for opportunities to optimize and enable consistent automated deployments.Participate and lead regular development meetings and high level strategic meetings.What you will need to succeed:Ability to work on problems of moderate scope.Ability to troubleshoot and maintain various software applications.Strong collaboration and influencing skills, and the ability to energize a cross-functional teamAbility to work both independently and as a team to accomplish departmental goals.Advance knowledge of SQL.Experience with Microsoft Azure, AWS or similar technologies required.Experience with Microsoft Active Directory required.Qualifications:5+ years applicable experience and demonstrated success/knowledge.2+ years of specialized/industry experience.Bachelorxe2x80x99s degree (or equivalent experience).#LI-SH1 #HybridAbout EpicorAt Epicor, wexe2x80x99re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.Wexe2x80x99re Proactive, Proud, Partners.Whatever your career journey, wexe2x80x99ll help you find the right path. Through our training courses, mentorship, and continuous support, youxe2x80x99ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because wexe2x80x99re the essential partners for the worldxe2x80x99s most essential businessesxe2x80x94the hardworking companies who make, move, and sell the things the world needs.Competitive Pay & BenefitsHealth and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.Global Mobility: Comprehensive support for international relocations and permanent residency processes.Equal Opportunities and Accommodations StatementEpicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real youxe2x80x94thatxe2x80x99s who wexe2x80x99re interested in. If you have interest in this or any role- but your experience doesnxe2x80x99t match every qualification of the job description, thatxe2x80x99s okay- consider applying regardless.We are an equal-opportunity employer.Recruiter: Shweta Halyal

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