Job Description

Job Title: Cloud FinOps Manager Location: Bangalore About Unilever: Be part of the world\'s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life - giving us a unique opportunity to build a brighter future. Every individual here can bring their purpose to life through their work. Join us and you\'ll be surrounded by inspiring leaders and supportive peers. Among them, you\'ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we\'ll work to help you become a better you. Cloud is a critical enabler of Unilever\'s digital future. It not only changes how we store and access data but, will also fundamentally improve how our business operates. Cloud enables innovation and cost-effective delivery at scale and pace by removing barriers and providing foundations for digital business transformation. The Cloud Platform Services (CPS) team, part of the UniOps function, has a vision to accelerate cloud adoption and drive a future fit model for innovation and growth across Unilever. As part of this team, you will be working with our customers and cloud technology partners like Microsoft and Google to ensure effective financial reporting and control mechanisms are in place to deliver the necessary financial accountability for cloud spend and facilitate timely informed financial decision making across a portfolio of global IT services and programmes. You will have responsibility for ensuring that our customers have the data and knowledge necessary to manage all financial aspects of cloud services delivery through the adoption of FinOps practices and culture. The FinOps Manager will manage the operational FinOps practice in CPS, providing cost visibility, best practice guidance and implementation of cost optimisation activities on behalf of Business Platforms and Markets. They will be accountable for the management of our FinOps service and practice, effectively leading a team of FinOps Analysts responsible for providing valuable and accurate cloud costs, tracking, monitoring, optimising and reporting in close collaboration with the Business Relationship Managers (BRM\'s). Main Accountabilities Responsible for managing the FinOps practice and team, providing full visibility of cloud costs & consumption across CPS and UniOps, ensuring best practices are followed to deliver cost efficiencies. This includes: Reporting & Visibility - Managing relevant FinOps Tooling and other FinOps services to provide full visibility and transparency of costs across UniOps. Optimisation - Identification and execution of opportunities for cost optimization across the Platforms and Markets. Work closely with Cloud Operations on implementation. Continuous Improvements - ensuring all FinOps reporting includes information that is relevant, meaningful and actionable. Ensure our customers see value in our services, save money based on recommendations and receive meaningful and effective reports and tooling through products and supportive interactions. Influence and Educate - In collaboration with the BRM\'s and Cloud Portfolio Architects, support the continued development of a cloud cost optimization framework and governance to support the education and awareness to Platforms on how to manage and influence cloud costs. Chargeback Model - Responsible for calculating the costs on a monthly or quarterly basis that are recovered from consumers. Work with Finance and the BRM\'s to ensure the costs are reconciled and applied through agreed financial processes. Manage the FinOps Team, including the following: Be the lead-evangelist for FinOps across UniOps and work with the team to ensure all procedures, policies and processes are fit for purpose and up to date. Ensure the whole team are aware of the appropriate changes and impact. Develop, measure and track team KPIs designed to ensure customer satisfaction and retention. Manage the capacity and productivity of the team, including time tracking and analysis to understand resource requirements. Key Skills and Relevant Experience 3+ years\' experience of FinOps capacity forecasting, cloud cost optimization techniques, financial reporting and workflow management in a large service operations environment. Leadership experience with a track record for effective team management, able to deliver value at scale through the strengths of the team and others. Strong experience with utilising cloud cost optimization tools and/or 3rd party cost optimization solutions to deliver against FinOps strategy and goals. Good understanding of billing processes and financial data for cloud platforms, as well as financial cross charging mechanisms and processes. Familiarity with monitoring and reporting tools/APIs. Ability to liaise with multiple stakeholders (across IT, finance, business functions) and proactively identify opportunities for service improvement. Strong management skills with a passion for people-development & training. Excellent verbal, written and interpersonal communication skills in both technical and non-technical contexts. Minimum qualifications : FinOps Certified Practitioner GCP - Foundational Google Digital Leader Azure - AZ-900: Microsoft Azure Fundamentals Any appropriate financial qualifications BEHAVIOURS Candidates would be required to demonstrate the following behaviours: Accountability and Ownership -Strive for high quality and success, empower yourself and others to make decisions. Be bold - Challenge the status quo, be bold & passionate about cloud, think outside of the box and be willing to improve. Customer First - Thinking about our customers constantly by providing them with the best tools, services and end user experiences. Collaboration - Working in an openly creative culture, where all ideas are acknowledged encouraging innovation and transparency. Empowered - Always be one step ahead, embrace change and challenges, initiate solutions and make decisions in good faith.

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