Job Information

• 
  Industry
  

• Deploy, manage, and maintain cloud resources (e.g., virtual machines, storage, networks) in AWS Cloud.
  
• Implement and manage infrastructure as code solutions using tools like CloudFormation.
  
• Ensure high availability and performance of cloud infrastructure.
  
• Implement and manage monitoring tools to track the health, performance, and capacity of cloud resources.
  
• Analyze monitoring data to identify and resolve performance bottlenecks and optimize resource utilization.
  
• Implement and enforce security policies and procedures to protect cloud infrastructure and data to meet industry standard compliance.
  
• Ensure compliance with relevant industry standards and regulations.
  
• Automate routine tasks and processes using scripts.
  
• Develop and maintain infrastructure automation scripts and tools.
  
• Troubleshoot and resolve cloud infrastructure issues in a timely and efficient manner.
  
• Work within the technical team & other teams to identify and resolve complex technical problems.
  
• Maintain accurate and up-to-date documentation of cloud infrastructure and processes.
  
• Share knowledge and expertise with other team members.

• Linux/ Windows Server Administration and Management.
  
• Knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
  
• Installing, configuring, and maintaining various types of servers (physical and virtual) based on specific needs. This may involve setting up operating systems, user accounts, security measures, and applications.
  
• Keeping a watchful eye on server performance metrics like CPU usage, memory, storage, and network activity. Identifying and troubleshooting any performance bottlenecks or issues that could impact system uptime and user experience.
  
• Implementing and maintaining robust security protocols to safeguard server systems from unauthorized access, malware, and other threats. Establishing regular backup procedures to ensure data recovery in case of system failures.
  
• Diagnosing and resolving server hardware and software issues to minimize downtime and ensure smooth operation.
  
• Collaborating with end-customers to resolve server-related problems and answer technical questions on the helpdesk tickets.
  
• Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.
  
• Ensure adherence to customer SLAs across all levels

Requirements

• Bachelor\'s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  
• Minimum of 2 years of experience in cloud administration, preferably with [Cloud Platform (e.g., AWS, Azure, GCP)].
  
• Proven experience in provisioning, managing, and troubleshooting cloud resources.
  
• Proven Experience and knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
  
• Strong understanding of cloud security principles and best practices.
  
• Excellent analytical and problem-solving skills.
  
• Ability to work independently and as part of a collaborative team environment.
  
• Excellent written and verbal communication skills.
  
• Web hosting background preferred