Client Technical Solutioner

Year    Gurgaon, Haryana, India

Job Description



Who We Are
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role
Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.

Picture yourself as a trusted advisor \xe2\x80\x93 collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success.

Your role as a Client Technical Solutioner is pivotal in developing domain-specific solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored domain solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers\' requirements while helping them overcome their business challenges.

At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers.

In this role, you will thrive as you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling bid submissions. Not only will you define winning cost models for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and facilitate a smooth engagement hand-over process.

As the primary source of engagement management and solution design within your technical domain, you will compile, refine, and take ownership of final solution documents. Your technical expertise will shine through as you present these documents in a professional and concise manner, showcasing your mastery of the subject matter. You\xe2\x80\x99ll have the opportunity to contribute to the growth and success of Kyndryl by standardizing our go-to-market pitches across various industries. By creating differentiated propositions that align with market requirements, you will position Kyndryl as a leader in the industry, opening new avenues of success for our customers and our organization.

Join us as a Client Technical Solutioner at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won\xe2\x80\x99t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are
JD \xe2\x80\x93 Technical Solution Architect - Security
Location: NCR
Responsibility of the Role : Pre-Sales & Solutioning

Security solutions architect is Kyndryl\xe2\x80\x99s key Interface to the clients and is responsible to be as solution design consultant and develop convincing technical solutions. This requires him/her to work closely with clients to understand their business and technical requirements and architect the solution, solution/technical presentation, preparing technical proposal and costing.
Job role requires sound technical knowledge, proven business acumen and differentiating client interfacing ability. Consultant is required to anticipate, create and define an innovative technical solution which matches customer\xe2\x80\x99s needs and Kyndryl strategic and practice requirements.
Required Professional and Technical Expertise

Area Weightage Details
1. Security Architecture & Solution : 40%
Experience in following security solutions and relevant OEM certifications

  • Cyber Security Architecture, solutions, controls at different layers of security architecture for Cloud / Hybrid IT environment and understanding of frameworks like SASE and ZTA

  • Security architecture and security solutions for data center, network and perimeter security technologies such as firewalls/UTMs, Intrusion Prevention systems, WAF, Proxies, SDN, DNS, and DDOS solutions.

  • End user security/access solutions like NAC, DLP / EDR / AV / Anti-malware solutions, Multi-factor authentication.

  • Application security like WAF, API Gateways/Security, Key Management DevSecOps.

  • Experience on architecting Cloud native security solutions for Amazon Web Services (AWS), Azure and GCP , CASB e.g. landing zone security, CASB
  • Practical knowledge of the following technologies: LAN, SDWAN, VPN, Network Security, Firewalls, NGFW, NAT, IPS, Anti Malware, Application Control, DDoS, Web Filtering

  • Expertise in VPN technologies, Security requirements for remote working, Encryption technologies and it\'s usage


2 Security Services : 40%
Experience in following security Services and relevant OEM certifications like CISP and CISSP etc.
  • Security services experience with focus on Managed Security services, Security platforms management, Security Device Management, Security incidents response & management, SIEM/SOC Services, Forensics, VA/PT Services, ethical hacking services.

  • Security Events /monitoring / log management solutions for SIEM on platforms like Splunk, QRadar or Arc-sight etc.

  • Experience with assessment , development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies, policies and processes, data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments
  • Review technology designs with technology architects and engineers, taking local and regional regulatory requirements into account


3. Professional skills : 20%
  • Lead and Contribute to the design, development and implementation of winning technical solutions for customers to introduce and establish new technology solutions into their business and business processes.
  • Should have experience in writing proposals, responding to RFPs, RFIs and quality client presentations. Work closely with OEMs and partners to support the development of winning solutions at optimum cost.
  • Effectively interface with Sales and bid-management teams.


Other Required Skills :
  • Network and relationships among in the external environment among strategic partner organizations.
  • Strong technical and analytical capabilities and understanding of complexities of large IT environments
  • Excellent oral and written communication and presentation skills required in English.
  • A self-starter who is customer focused with high energy level and positive disposition
  • Ability to execute performance through self-motivation and with minimum supervision.
  • Proven ability to initiate action, and complete challenging assignments.
  • Ability to multi-task and exhibit a high level of enthusiasm, common sense, initiative, collaboration, and creativity.
  • Ability to exercise authority appropriately and effectively.


Basic Qualifications
  • Formal College Level education with major in Engineering or MCA and proven experience of solution design or network/infrastructure projects delivery.
  • Desirable experience of 10-12 years with proven skills and execution capabilities
  • Knowledge of Processes like Technical Assurance/Delivery Assurance, Quality Assurance, Costing, etc will be an added advantage



Being You
Diversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.

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Job Detail

  • Job Id
    JD3147497
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurgaon, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year