Client Support Specialist Bfsi
Job Description
Min 5+ years experience in a customer support role ideally in a financial data administration context - in BFS Domain (Banking & Financial Services) in ITES /BPO/ Captive Contact Centres, with direct customer interaction (only International - US and UK).
Knowledge of, or experience in financial data licensing while not required, is a distinct advantage
Communication - expert listener, logical thinker and problem solver. Excellent written and verbal (English) communication skills.
Strong Excel skills essential, dev skills not required however basic to intermediate SQL skills a distinct advantage
Strong partnership skills - enjoys engaging and helping team mates and customers achieve results
Flexibility - comfortable with ambiguity, flexible and adaptable to change
Pro-active, can-do attitude - constantly looking process upgrades that improve the customers' outcomes and perception of DataBP.
Willingness to take on new challenges and challenging the status quo.
Location : Chennai
Mail id : soundharya.k@applogiq.org
Mob no : 7418488223
Job Type: Full-time
Benefits:
• Health insurance
Schedule:
• Rotational shift
Work Location: In person
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Job Detail
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Job IdJD3398140
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTN, IN, India
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EducationNot mentioned
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ExperienceYear