Job Overview :
We are looking for a Client Support Officer to provide exceptional customer service and support to clients. This role involves addressing inquiries, resolving issues, and maintaining strong client relationships.
Key Responsibilities :
• Respond to client inquiries via phone, email, or chat.
• Resolve client issues efficiently and professionally.
• Assist clients with account management and product usage.
• Maintain accurate records of client interactions.
• Collaborate with other departments to ensure client satisfaction.
• Promote client retention through personalized service.
Skills and Qualifications :
• Excellent communication and problem-solving skills.
• Customer-focused with strong attention to detail.
• Ability to multitask in a fast-paced environment.
Note •: Laptop is Mandatory!!! •
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 3 months
Pay: ?12,000.00 - ?22,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Morning shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
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