Job Description

About the internshipSelected intern\'s day-to-day responsibilities include:1. Address customer inquiries and resolve issues promptly.
2. Provide information about the competition, registration process, and event details, and resolve related queries.
3. Maintain a positive and professional demeanor while handling customer concerns.
4. Respond to customer emails, phone calls, and messages.
5. Document interactions and feedback to facilitate continuous improvement.
6. Collaborate with other teams to ensure customer satisfaction.
7. Support the social media management team.
8. Develop and execute social media strategies to promote the competition.
9. Create and schedule posts across various social media platforms.
10. Monitor and engage with the audience to build a strong online presence.
11. Manage social media profiles (Facebook, Instagram, Twitter, etc.).
12. Analyze performance metrics and adjust strategies as needed.
13. Coordinate with the content writer and design team to ensure cohesive messaging.
14. Write engaging and informative content for promotional materials, social media, and the website.
15. Develop content for press releases, blog posts, and participant communications.
16. Ensure all content aligns with the brand\'s voice and objectives.
17. Produce high-quality written content based on the editorial calendar and marketing needs.
18. Collaborate with the social media team and marketing department.
19. Edit and proofread content to ensure accuracy and readability.
20. Manage chat support software and tools.
21. Track and report chat support performance and user feedback.Skill(s) requiredClient Relationship English Proficiency (Spoken) English Proficiency (Written) Social Media MarketingEarn certifications in these skillsWho can applyOnly those candidates can apply who:1. are available for full time (in-office) internship2. can start the internship between 27th Aug\'24 and 1st Oct\'243. are available for duration of 4 months4. have relevant skills and interestsPerksCertificate Letter of recommendationNumber of openings4About The Broadcast MediaThe Broadcast Media grants you a platform that ensures that your data is broadcasted promptly through key information systems and that your audiences always have up-to-date knowledge about your company.As soon as you decide on publishing your news - we\'ll be there for you: resolving the queries, and suggestions to improve your release and provide you full handclasp and guidance that makes it easy for you to achieve your goals. We go the additional measures to ensure your success and that you have great exposure. We try to provide a great service and, a one-stop solution for good quality stories with credibility.Activity on InternshalaHiring since August 20241 opportunity posted

Internshala