Client Servicing Executive
Job Description
Job Overview:
The Operation Service Manager is responsible for overseeing and improving the day-to-day operational activities within the company, ensuring smooth and efficient workflows. They will be tasked with managing service delivery, coordinating with different departments, and enhancing customer satisfaction.
Key Responsibilities:
• Lead and manage operational services to ensure efficiency and effectiveness.
• Oversee service delivery processes to maintain high customer satisfaction.
• Coordinate with different departments (Accounts, customer service,AMc's etc.) to streamline operations.
• Implement and optimize operational strategies, procedures, and workflows.
• Monitor and analyse key performance indicators (KPIs) to improve service quality.
• Identify and resolve operational bottlenecks or issues.
• Manage relationships with clients, Amc's, and other stakeholders.
• Ensure compliance with company policies, safety regulations, and quality standards.
• Prepare and present regular reports to senior management on operational performance.
• Foster a culture of continuous improvement and implement best practices.
Job Type: Full-time
Pay: From ?13,000.00 per month
Schedule:
• Fixed shift
Experience:
• total work: 2 years (Preferred)
Work Location: In person
Speak with the employer
+91 9779733365
Expected Start Date: 01/11/2024
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Job Detail
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Job IdJD3481227
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPB, IN, India
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EducationNot mentioned
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ExperienceYear