Client Services Rep 2
Year Mumbai, Maharashtra, India
Job Description
Job Overview
Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.
Essential Functions
- Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
- Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer\'s specifications, including timeliness and quality.
- Follows IQVIA data verification protocols.
- Researches, analyzes and responds to client inquiries that are routine in nature.
- Provides support to team for client service meetings at customer sites.
- May produce ad-hoc studies on demand.
- Bachelor\'s Degree Req
- Two (2) years related work experience Req
- Experience in an IQVIA role preferred and pharmaceutical experience Pref
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
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Job Detail
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Job IdJD3109876
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear