Client Services Manager

Year    Noida, Uttar Pradesh, India

Job Description

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: We are seeking a Senior Client Servicing Executive with at least four years of experience in the events industry to join our dynamic team. As a key member of our client servicing department, you will be responsible for managing and nurturing client relationships, ensuring their satisfaction, and driving the successful execution of events. Responsibilities: 1. Client Relationship Management: - Build and maintain strong, long-lasting client relationships through regular communication and interaction. - Understand clients\' needs and objectives, and provide tailored solutions to meet their requirements. - Act as the primary point of contact for clients, addressing their inquiries, concerns, and requests promptly and professionally. 2. Project Management: - Collaborate with internal teams such as event planning, operations, and creative to develop and execute event strategies that align with client objectives. - Oversee the end-to-end execution of events, ensuring all deliverables are met on time and within budget. - Anticipate potential issues or challenges and proactively implement solutions to ensure seamless event delivery. 3. Proposal Development and Presentation: - Develop comprehensive event proposals and presentations, incorporating creative concepts, budget breakdowns, and timelines. - Present proposals to clients in a compelling and persuasive manner, articulating the value proposition and benefits of partnering with our agency. 4. Quality Assurance: - Maintain high standards of quality and excellence in all client interactions and deliverables. - Conduct post-event evaluations and gather feedback from clients to identify areas for improvement and implement corrective actions. Requirements: - Bachelor\'s degree in Marketing, Communications, Hospitality, or a related field. - Minimum of four years of experience in client servicing or account management within the events industry. - Proven track record of successfully managing client relationships and delivering exceptional service. - Strong project management skills, with the ability to multitask and prioritize effectively in a fast-paced environment. - Excellent communication and presentation skills, both verbal and written. - Proficiency in Microsoft Office Suite. - Flexibility to work evenings and weekends as required during peak event periods. - Demonstrated ability to work independently as well as part of a collaborative team. Job Type: Full-time Pay: Up to 900,000.00 per year Schedule:
  • Day shift
Application Question(s):
  • How many years of event management experience do you have?
Education:
  • Master\'s (Preferred)
Experience:
  • Events management: 4 years (Preferred)
  • Client servicing: 4 years (Required)
  • Microsoft Powerpoint: 4 years (Required)
Location:
  • Noida, Uttar Pradesh (Required)
Willingness to travel:
  • 50% (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3297139
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Noida, Uttar Pradesh, India
  • Education
    Not mentioned
  • Experience
    Year