Client Services Manager

Year    MH, IN, India

Job Description

:

Communicating with clients to understand their needs and explain product value.

Building relationships with clients based on trust and respect.

Collaborating with internal departments to facilitate client need fulfilment.

Responsible for execution and timely delivery of all client projects / tasks

Plan the quarterly planners, monthly calendars and present the same to the client for approvals.

Responsible to create Monthly Reports, analysing the same from business point of view and take actions as per the need of the next month.

Responsible to complete entire agreed monthly SOW, to track SOW & to maintain the work balance for an account.

Monthly Client Meetings to review last month performance, challenges, discussion on report and further road map with planned strategies.

Leverage knowledge of industry trends, client challenges and analysing data to develop and deliver compelling value propositions.

Look out for up-sell opportunities in the account.

Look out for up-sell of other services / offerings of ISPL.

Introducing and getting additional sales on suggesting new services for additional billing opportunities.

Core Competency:

The Account Manager's job duties include having a strong but non-aggressive leadership style. Collaboration and teamwork is the key to this role. In addition to all the "soft" people skills, the Account Manager must be extremely organized, particularly considering having some of the best MNCs, enterprise clients and unicorns to service, as they ultimately control the agencies use of time and resources, and then present the deliverables to the client.

Education and/or Work Experience Requirements:

The candidate should possess minimum 3+ years of experience in managing key

accounts in an agency and Social Media marketing.

Experience in managing client.

Expertise of competence on social media management.

Any person coming from a background of communication studies would be preferred.

Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.

Knowledge of social media and analytics software (Hoot suite, Raven Tools, Google Analytics, Facebook Insights, etc.).

Working knowledge of social media paid advertising campaigns including Facebook, LinkedIn, Instagram and Twitter.

Job Type: Full-time

Pay: ?350,000.00 - ?400,000.00 per year

Schedule:

• Day shift

Application Question(s):

• May I know your current ctc ?

Experience:

• total work: 2 years (Preferred)

Location:

• Pune, Maharashtra (Preferred)

Work Location: In person

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Job Detail

  • Job Id
    JD3399138
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year