Job Description

Client Service Team AdminWould you enjoy providing business support to a publishing team?Would you enjoy being part of a large publishing team?About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from todays top model creators for each individual legal use case.About the RoleIn this role you will deliver a valuable service to our team by handling various tasks to enable client and student support and delivery of the Tolley Learning program.ResponsibilitiesInvoicing customers onto their Tax courses.Looking after distance learning students to ensure they receive the necessary support.Processing orders to ensure students receive the correct course materials.Entering exam marks onto the Online Academy.Allocating marking of student exams.Answering customer queries to provide timely assistance.Liaising with the team in the UK for coordination and support.Creating and sending monthly reports to clients and contractors.Performing any other duties as assigned to support the teamRequirementsGraduate with at least 2-4 years of work experience in similar field (customer support).Should be computer literate and have a good command of the English language.An eye for detail is also a key attribute we are looking for.Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
xe2x97x8f Comprehensive Health Insurance: Covers you, your immediate family, and parents.
xe2x97x8f Enhanced Health Insurance Options: Competitive rates negotiated by the company.
xe2x97x8f Group Life Insurance: Ensuring financial security for your loved ones.
xe2x97x8f Group Accident Insurance: Extra protection for accidental death and permanent disablement.
xe2x97x8f Flexible Working Arrangement: Achieve a harmonious work-life balance.
xe2x97x8f Employee Assistance Program: Access support for personal and work-related challenges.
xe2x97x8f Medical Screening: Your well-being is a top priority.
xe2x97x8f Modern Family Benefits: Maternity, paternity, and adoption support.
xe2x97x8f Long-Service Awards: Recognizing dedication and commitment.
xe2x97x8f New Baby Gift: Celebrating the joy of parenthood.
xe2x97x8f Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
xe2x97x8f Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
xe2x97x8f Free Transport pick up and drop from the home -office - home (applies in Chennai)About the BusinessLexisNexis Legal & Professionalxc2xae provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexisxc2xae and Nexisxc2xae services.LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1-855-833-5120.Please read our .

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