Job Description

: Client Services Representative

Role Overview

We are looking for an enthusiastic and detail-oriented Client Services Representative to join our team in IT City, Mohali. This is a full-time position where you will play a key role in maintaining client relationships, ensuring customer satisfaction, managing financial transactions, and addressing client service issues with professionalism and efficiency.

Key Responsibilities

Serve as the primary point of contact for clients, ensuring seamless communication and exceptional customer service.

Address client inquiries, resolve concerns, and ensure overall customer satisfaction. Oversee financial transactions and manage budgets in coordination with clients and internal teams.

Build and maintain strong, long-lasting client relationships.

Coordinate with internal departments to ensure client needs are met effectively and efficiently.

Prepare client reports, presentations, and maintain accurate records.

Qualifications

Education: MBA in Marketing or related field (Freshers with strong skills are welcome to apply).

Experience : 0-1 year of relevant experience; prior experience in the real estate advertising or marketing industry is preferred.

Excellent communication and interpersonal skills.

Strong ability to multitask, prioritize, and manage time effectively.

Proficiency in client service and relationship management.

Experience in handling financial transactions and managing budgets.

Attention to detail and problem-solving skills.

A collaborative mindset with the ability to work independently when needed.

Job Types: Full-time, Fresher

Pay: ?20,000.00 - ?30,000.00 per month

Schedule:

• Day shift

Education:

• Master's (Required)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

Work Location: In person