Initiate and maintain regular contact with our clients to build rapport, understand their preferences, and anticipate their needs.
This includes:
• Building trust with clients.
• Understanding client needs and expectations.
• Providing solutions and addressing client concerns.
• Managing client accountsand ensuring satisfaction.
• Communicating effectively with clients and internal teams.
• Generating new businessopportunities.
• Analyzing client feedbackand suggesting improvements.
• Ensuring client retention and loyalty.
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?12,000.00 per month
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
Experience:
• Customer relationship management: 2 years (Required)
Location:
• Kolkata, West Bengal (Required)
Work Location: In person
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