Job Description

Job Title: Client Service Executive

Salary Range - 12,000 - 18,000

Location - Office No. 311, 3rd Floor, Connaught Place, Bund Garden Road, Pune, Maharashtra 411001

Roles and Responsibilities

- Handle inbound and outbound calls to clients, prospects, and candidates for Manpower Services.

- Build and maintain strong relationships with clients and employees, providing them with timely support and guidance related to HR services.

- Actively cross-sell additional HR services to existing clients, identifying opportunities for upselling based on client needs, and contributing to increased revenue streams.

- Maintain accurate records of calls, client information, and interactions within the CRM system.

- Stay updated on CP HR Services offerings and HR industry trends to answer queries and effectively provide accurate information to clients.

- Ensure high levels of customer satisfaction through professionalism, problem-solving, and delivering on promises.

Required Skills

- Strong communication and interpersonal skills.

- Ability to handle multiple tasks and manage time effectively.

- Knowledge of HR services and industry practices.

- Proficient in MS Office, CRM software, and other basic office tools.

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?18,000.00 per month

Schedule:

Day shift
Work Location: In person