Hiring for Client Relationship Specialist / Mentor Salary: Up to 6 LPA Location: Basavanagudi, Bangalore (WFO) Company Description: Hello Mentor, is the premier destination for aspiring medical professionals in Bangalore Urban. We offer tailored guidance and support to help students navigate their career choices, course selection, and institution applications. Our team of experienced advisors/mentors, who are young and passionate about career counseling & mentoring, utilize innovative tools and provide personalized mentorship to unlock each student\'s full potential.
A young & strong team of 200+ members which includes Doctors, Counseling Experts, Psychologists, Data Analysts & Management Professionals
We have Mentored 20,000+ NEET UG and 5000+ NEET PG & SS Aspirants so far.
Impacted lives of 500,000+ medical aspirants
Mentored & advised by top doctors & educationists of India.
One of the top companies in career counseling category in India
Role Description: This is a full-time on-site role for a Customer Relationship Specialist at Hello Mentor. As a Customer Relationship Specialist, you will be responsible for ensuring customer satisfaction, providing customer support, and maintaining effective communication with our students/parents. You will utilize your analytical skills to identify and address customer needs and concerns and provide exceptional customer service to enhance their overall experience.
Understand requirement of students/parents
Making a detailed plan of counseling/admission process
identify the best suited list of counseling & colleges to apply.
Hand Holding for complete cycle of admission process
Qualifications:
Customer Satisfaction, Customer Support, and Communication skills
Analytical Skills and attention to detail
Strong Customer Service mindset
Ability to effectively handle customer issues and resolve conflicts.
Excellent interpersonal and problem-solving skills
Prior experience in customer service or a related field is a plus.
Knowledge of career counseling, medical education, NEET UG/PG Counseling is plus.
Bachelor\xe2\x80\x99s or master\xe2\x80\x99s degree in any field
Knowledge of MS Excel
Presentation skills
Excellent research skills
CTC & Other Benefits Details:
CTC Range 400,000-600,000 per Annum
30 Annual leaves + 20 Govt Holidays
Long vacation during new year
Laptop and Phone Provided
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development
Thanks and RegardsKulkarni MansiHR-ExecutivePhone No : 9886915252https://hellomentor.in/ Job Type: Full-time Pay: \xe2\x82\xb9400,000.00 - \xe2\x82\xb9600,000.00 per year Benefits:
Cell phone reimbursement
Flexible schedule
Health insurance
Internet reimbursement
Leave encashment
Paid sick time
Provident Fund
Schedule:
Day shift
Application Question(s):
Are you currently in Bangalore?
What is your Current CTC & Expected CTC?
Education:
Bachelor\'s (Required)
Experience:
total work: 2 years (Required)
Language:
Kannada (Required)
Work Location: In person
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