Job Description

Job description

Position Overview: The Client Relationship Executive will play a critical role in managing relationships with our clients, including property owners and house hunters. This position requires an organized and communicative individual who can efficiently manage client interactions, verify property details, and respond to enquiries with professionalism.

We are particularly looking to support female professionals in their career advancement through this role, therefore female candidates will be given preference.

Key Responsibilities:

• House Owner's Interaction: Engage with property owners to verify and update the availability and details of their listings via phone, email, and other communication channels.
• Client Enquiries: Respond to client enquiries via phone, email, and other communication channels in a timely and professional manner.
• CRM Management: Accurately update and maintain property information in Zoho CRM, ensuring all data is current and precise.
• Coordination: Collaborate with the sale team to ensure seamless operations and effective communication.

Qualifications:

• Language Proficiency (Mandatory): Fluent in English with excellent verbal and written communication skills is mandatory.
• Experience (Mandatory): Experience in customer care or similar customer relationship management is mandatory. Prior experience with Zoho CRM or similar software is preferred but not mandatory.
• Organizational Skills: Good organizational skills and attention to detail.
• Customer Service: Demonstrated ability to provide high-quality customer service and handle enquiries professionally.
• Computer Proficiency (Mandatory): Good.
• Real Estate Knowledge: Basic understanding of real estate operations is necessary.
• Education: Undergraduates are welcome to apply.

Job Type: Full-time

Pay: ?20,000.00 - ?32,255.48 per month

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Experience:

• total work: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person

Speak with the employer
+91 9871444172
Expected Start Date: 01/08/2024