Client Relations Officer Voice (trivandrum)
Job Description
Responsibilities:
• Answer incoming phone calls in a timely and efficient manner.
• Schedule and coordinate appointments in the practice management system for patients and clinical staff.
• Provide information, directions, and assistance to physicians, patients, their families, and vendors.
• Collaborate with the healthcare team to support patient care needs.
• Demonstrate professionalism, enthusiasm, competence, and friendliness in all interactions.
• Maintain exceptional attention to detail, accuracy, and timeliness.
• Effectively manage multiple tasks and prioritize work.
• Utilize strong communication skills, both verbal and written.
• Employ problem-solving skills to resolve issues and provide creative solutions.
• Show empathy and a strong customer service orientation.
• Be willing to work night shift (9:30 pm to 6:30 AM) from our office at Elippode, Trivandrum.
Qualification :
• Bachelor's degree
• 1-5 years experience in international voice processing.
• Excellent English communication skills (American accent is preferred)
Job Type: Full-time
Pay: ?15,000.00 - ?30,000.00 per month
Application Question(s):
• Are you located in Trivandrum (Onsite Role)?
• How many years of experience do you have in English telecalling or interactions with International clients?
• Are you willing to work in night shift from our office from Mon-Fri?
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3505813
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear