Job Description

The ideal candidate will play a key role in maintaining and enhancing our client relationships by ensuring effective communication, accurate requirement collection, thorough documentation, and seamless coordination with various internal teams.

Responsibilities :

? Client Communication :

? Act as the primary point of contact for clients, addressing inquiries, providing updates, and ensuring their needs are met.

? Build and maintain strong, long-lasting client relationships by understanding their requirements and expectations.

? Requirement Collection :

? Gather and document client requirements through meetings, emails, and other communication channels.

? Ensure that all requirements are clear, detailed, and aligned with the project goals.

? Documentation :

? Create and maintain comprehensive project documentation, including requirement specifications, meeting notes, and status reports.

? Ensure that all documentation is up-to-date and easily accessible to relevant team members.

? Client Updates :

? Regularly update clients on project status, milestones, and any changes or issues that may arise.

? Ensure timely and transparent communication to keep clients informed and engaged.

? Coordination with Project Coordinators :

? Work closely with project coordinators to ensure that client requirements are accurately translated into project plans and timelines.

? Assist in tracking project progress and identifying potential issues or delays.

? Coordination with Production Team :

? Collaborate with the production team to ensure that client requirements are clearly communicated and understood.

? Facilitate feedback sessions between clients and the team to ensure the final output meets client expectations.

? Coordination with Media Team :

? Liaise with the media team to coordinate the production and delivery of media content as per client specifications.

? Ensure that media deliverables align with the overall project objectives and client requirements.

Skills :

? Strong verbal and written communication skills.

? Strong organizational and time-management skills.

? Ability to work effectively both independently and as part of a team.

? Detail-oriented with a proactive approach to problem-solving.

? Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

? Excellent personal and interpersonal skills.

Job Types: Full-time, Permanent, Internship
Contract length: 6 months

Pay: ?10,000.00 - ?15,000.00 per month

Benefits:

• Paid sick time
• Provident Fund
• Work from home

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Location:

• Malappuram, Kerala (Preferred)

Work Location: In person

Expected Start Date: 02/12/2024