NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today\xe2\x80\x99s \xe2\x80\x98iNTTerconnected\xe2\x80\x99 world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world\xe2\x80\x99s most significant technological, business and societal challenges. With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. Want to be a part of our team? The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client\'s support operations). Working at NTT Key Roles and Responsibilities:
Leads and directs concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
Engages with stakeholders to deliver projects from original concept through final implementation
Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
Ensures that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
Manages the delivery of the project/programme, including rigorous scope control and change management
Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
Documentation and management of risks and issues
Ensures clear and concise communications to all stakeholders
Provides pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process
Identifies opportunities and influences the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
Coordinates activities of the project teams through task delegation, resource assignment and programme management
Knowledge, Skills and Attributes:
Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
Ability to establish strong relationships with internal stakeholders and external clients
Excellent client-centricity skills and ability to work at client sites
Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
Excellent written and verbal communication skills
Excellent team-building skills and ability to work in high-pressure environments
Ability to manage urgent and complex tasks simultaneously
Good business acumen and commercial skills
Passionate, strong initiative, self-driven with a commitment to succeed
Good influencing ability whilst taking a collaborative approach
Decisive with good attention to detail ability
Ability to promote project services to both internal stakeholders and external clients
Competent in project change management
Familiarity with the industry, domain, or technology related to the client\'s project
Strong problem-solving and analytical skills to identify and address issues that may arise during project implementation
Academic Qualifications and Certifications:
Project Management degree or equivalent with a relevant related experience
Seasoned project management experience preferably in a multinational professional services environment
Seasoned client engagement experience
Demonstrated understanding of the project life cycle
Demonstrated competency in project change management
Seasoned experience managing expectations when balancing alternatives against business and financial constraints
Skills Summary Business Acumen, Customer Centricity, Information Technology (IT) Infrastructure, Project Implementations, Project Life Cycle Management, Quality Assurance (QA), Resource Management, Systems Integration Workplace type: On-site Working Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer \xe2\x80\x93 where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology \xe2\x80\x93 backed with a 150-year heritage of using technology for good. With 40% of the world\xe2\x80\x99s internet traffic running on our network and where Emoji were first invented, you can be proud of the group\xe2\x80\x99s many new \xe2\x80\x98firsts\xe2\x80\x99.
Making a difference \xe2\x80\x93 by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self \xe2\x80\x93 in a progressive \xe2\x80\x98Connected Working\xe2\x80\x99 environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career \xe2\x80\x93 with a personal and professional development plan and access to the broadest learning offerings in the industry.
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