Job Description

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The primary responsibility of the KYC Specialist is review industry classification on the business customers are accurately assigned as per North American Industry Classification System (NAICS) Code for JPMC customers while adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) standards.

The KYC Specialist will:

• Research specific and fundamental elements of each case
• Analyze the data and document their findings
• Collect information from branch personnel and customers
• Assess customer risk

The risk assessment is determined by conducting research of customer records, verification of account purpose and legitimacy, and analysis of transaction activity. When necessary, the KYC Specialist will escalate risks identified outside of the KYC standards to Global Financial Crimes and Compliance (GFCC) AML Investigations for further action.

Emphasis is placed on accuracy, and ability to identify, assess, and justify the KYC/AML risk review decisions. KYC Specialists must exhibit the highest standards of customer service to our line of business partners and customers.

Key Responsibilities

• Review and analyze key elements of each KYC case, including but not limited to:

• Analyzing data to identify patterns and compare transaction history against KYC standards
• Utilizing all available tools to verify consumer purpose and legitimacy
• Interacting with Bankers and customers to obtain required information
• Determining additional steps required to decision and validate AML risk to the firm
• Assessment if escalation to GFCC AML Investigations is required
• Record findings and provide supporting documentation to enrich each KYC NAICS case

• Conduct follow up with internal partners to ensure timely actions on those cases that require their input
• Provide detailed documentation of the due diligence performed
• Report progress status as required
• Be consistently thorough, accurate, and credible when performing duties
• Perform duties within established service level requirements
• Escalate any issues, as appropriate, in a timely manner
• Exhibit the highest standards of customer service to partners and customers

Qualifications

• Knowledge of AML/BSA/KYC or financial services industry is preferred
• Graduates in B.Com/B.A
• Work experience of 12-36 months, preferably in back office/financial service industry
• Knowledge of JPMC business model, products and client base
• Ability to identify risk
• Strong written communication skills - Ability to draft case summary
• Demonstrated strengths in:

• Research and analysis
• Time management, work organization, and follow up
• Attention to detail and a focus on work accuracy
• Verbal and written communication
• Flexibility to adapt to changing priorities and business needs, and able to work well in a fast-paced environment
• Demonstrated initiative and accountability
• Self-starter, capable of working under minimum supervision
• Proficiency in Microsoft Office Suite

Candidates should be flexible to work in night shifts (timings might vary according to process requirements)

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

JPMorgan Chase