Job Description

:Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.Job SummaryAs a Client Data Associate within our client-facing team, you will engage with clients and assist the team to ensure all client KYC records are compliant with regulatory standards. You will take ownership to execute end-to-end operational activities needed through the periodic renewal process of all clients. You will own the accuracy and sanctity of information with drafting and gathering of client documents and verification of client data via publicly available and internal sources at a client level prior to final review by a KYC Quality Reviewer and the client-facing team. You will perform research to ensure a client's KYC profile is appropriately updated and escalate any discrepancies or issues with the profile to the appropriate departments.Job Responsibilities

• Manage and drive KYC (Renewal/New Business/Ad hoc) book of work and the process end to end.
• Collect and verify confidential client data via publicly available and internal sources to ensure compliance with regulatory requirements for US, APAC, and EU local due diligence.
• Expose yourself to renewal work in an international KYC banking environment.
• Work on records renewals end to end - i.e., outreach and sourcing, record enrichment, follow-ups with support departments and clients.
• Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD).
• Gain knowledge of multiple client types (i.e., Corporates, Non-Banking Financial Institutions, Non-Operating/Asset Holding Companies, Governments, Organizations, Publicly Traded Companies, Small and Large Privately Held Operating Companies).
• Understand product ranges from Markets - Derivatives, Equities, Funds, FX, Trusts, Treasury Services, etc., and other investment banking products.
• Maintain clear and professional communication with clients to address any KYC-related queries or concerns.
• Support the front-line manager with day-to-day operations, creating an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices.
• Work closely with the clients and KYC Relationship Officer as required, to obtain all necessary supporting evidence to fulfill KYC.
• Liaise regularly with the business to conduct workload planning, review the status of key renewals, and prioritize open requests.

Required Qualifications, Skills, and Capabilities:

• Have 8+ years of experience in KYC / AML client-facing / middle office role managing Investment banking.
• Learn quickly and adapt to the dynamic KYC process.
• Demonstrate strong research, analytical, and comprehension skills with the ability to analyze large amounts of data.
• Exhibit excellent communication skills - both verbal and written.
• Comprehend and analyze information received from the client.
• Promptly escalate and resolve issues, taking end-to-end ownership of records and their dependencies.
• Be flexible with working hours to manage work across multiple time zones.
• Proactively manage and drive forward your own career, identifying personal and team training needs for development.
• Be flexible to multitask and effectively manage priorities across the wider function.
• Identify root causes, understand connections and implications, and evaluate alternatives.

Preferred Qualifications, Skills, and Capabilities:

• Be detail-oriented and possess analytical skills.
• Demonstrate a strong sense of ownership and responsibility, self-reliance, and willingness to "own" problems and creatively find solutions.
• Develop an environment of continuous focus on quantifiable productivity and quality.

About Us:JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

JPMorgan Chase