Job Description

Qualifications and Skills

• Excellent communication skills (Mandatory skill).
• Strong relationship management abilities (Mandatory skill).
• Exceptional customer service aptitude (Mandatory skill).
• Ability to solve problems efficiently and effectively.
• Proven negotiation skills to facilitate smooth client interactions.
• Strong time management skills to handle multiple tasks simultaneously.
• Keen attention to detail to ensure accuracy in coordination and data management.
• Adaptability to handle changing client needs and dynamic work environments.

Roles and Responsibilities

• Act as the primary point of contact for assigned clients, ensuring clear and effective communication at all times.
• Manage and maintain strong client relationships through regular touchpoints and meetings.
• Coordinate with internal teams to ensure timely and accurate delivery of services to clients.
• Address client inquiries and resolve issues promptly, ensuring high levels of customer satisfaction.
• Assist in the preparation and management of client documentation and reports.
• Collaborate with the sales team to support client acquisition and retention strategies.
• Monitor client feedback and work proactively to improve services and processes.
• Maintain up-to-date knowledge of industry trends and company services to effectively address client needs.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,947.16 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person