Client Services Coordinator Responsibilities:
• Provide assistance to clients in person, on email, or telephonically.
• Schedule meetings or telephone conferences between clients and management.
• Book meeting rooms or venues.
• Coordinate the production of client-facing marketing materials.
• Compile and maintain records on client accounts.
• Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
• Escalate complaints to relevant departments.
• Liaise with in-house teams to adjust service offerings and assess related costs.
• Build and maintain close relationships with clients.
Client Services Coordinator Requirements:
• A bachelor's degree is preferred.
• Computer skills - must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.
• Prior administrative or client services experience within a corporate organization may be strongly desired.
• A professional and friendly demeanor.
• Have a keen eye for detail.
• Excellent verbal and written communication skills.
Job Types: Full-time, Permanent
Pay: ?35,000.00 - ?40,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Provident Fund
Schedule:
• Day shift
Supplemental pay types:
• Yearly bonus
Experience:
• total work: 7 years (Preferred)
Work Location: In person
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