Job Description

Responsibilities:

• Manage and maintain relationships with clients, serving as the primary point of contact for all client inquiries and requests.
• Monitor and track client accounts, ensuring satisfaction and identifying opportunities for expansion and growth.
• Collaborate with internal departments to deliver timely and accurate solutions to client requests.
• Provide exceptional customer service to clients, resolving any issues or concerns in a timely and efficient manner.
• Coordinate with sales team to identify new business opportunities and support the growth and expansion of the company.
• Prepare and present reports on client account activity, including client feedback and requests, to senior management.
• Stay up-to-date on industry trends and developments, and communicate relevant information to the sales team and other internal departments.

Qualifications:

• Bachelor's degree in business, marketing, or a related field.
• 2+ years of experience in client relationship management or a related field.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• Strong organizational and project management skills, with the ability to manage multiple tasks and projects simultaneously.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Proficient in Microsoft Office suite and CRM software.

Job Type: Full-time

Pay: ?30,000.00 - ?35,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person