Job Description

Description:**Key Responsibilities: **1. **System Administration:**
- Configure and maintain Clarizen environments to support project and portfolio management processes.
- Manage user accounts, roles, and permissions.
- Monitor system performance and troubleshoot issues.
- Perform regular system audits and updates.2. **Configuration and Customization:**
- Customize Clarizen settings to meet organizational needs.
- Develop and maintain custom workflows, dashboards, reports, and other Clarizen features.
- Integrate Clarizen with other business systems (e.g., ERP, CRM).3. **User Support and Training:**
- Provide technical support to Clarizen users, resolving issues and answering questions.
- Develop and deliver training materials and sessions for new and existing users.
- Create and maintain documentation related to Clarizen processes and configurations.4. **Process Improvement:**
- Collaborate with project managers and other stakeholders to identify opportunities for process improvements.
- Implement best practices for project and portfolio management within Clarizen.
- Ensure alignment of Clarizen configuration with business goals and strategies.5. **Reporting and Analysis:**
- Generate regular and ad-hoc reports to support decision-making.
- Analyze data to identify trends and insights.
- Provide recommendations based on data analysis to improve project performance.**Qualifications:**- At least 4 years of experience in administering and configuring Clarizen or similar project management software.
- Strong understanding of project management principles and methodologies.
- Excellent problem-solving skills and attention to detail.
- Proficiency in creating reports and dashboards using Clarizen tools.
- Experience with integration tools and techniques (e.g., APIs, middleware).
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team

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